Privacy Policy

Policy scope

1. Scope

All data subjects whose personal data is collected, in line with the requirements of the GDPR.

2. Responsibilities

2.1 The GDPR Owners are responsible for ensuring that this notice is made available to data subjects prior to KNP Logistics Group collecting/processing their personal data.

2.2 All Employees/Staff of KNP Logistics Group who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

3. Privacy notice

3.1 Who are we?

The KNP Logistics Group is one of the largest privately owned logistics companies in the Midlands. Established in 1865 the company has grown from a single horse and cart to a dynamic business that offers a worldwide logistics and storage service.

With strategically located sites in Kettering, Luton, and Dublin, and a fleet of more than 250 trucks and 300 trailers, the Knights of Old Group offers a service that is second to none. The Merger with Nelson Distribution in 2016 further extended the Northern reach of the group.

Training has a key role in the company and in 2014 the group created Merlin Supply Chain Solutions, which runs training courses for the drivers of tomorrow. 2015 Knights of Old Group created Merlin Academy – Driver development, Merlin People – Driver supply, Merlin Leaders – Leadership development

Our GDPR Owners and data protection representatives can be contacted directly here:
01536 533 533
01536 533 533
The personal data we would like to process are

Personal data type: Source
Name Data Subject
Postal Address Data Subject
E mail Address Data Subject
Telephone Number Data Subject
Employer Data Subject
Job Role Data Subject
Bank Account Details Data Subject

The personal data we collect from you will be used to provide a service to you or to provide you with information about our products and services and to respond to any comments or questions that you may have concerning KNP Logistics Group.

Our legal basis for processing the personal data is your consent and / or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you.

3.2 Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

Consent is required for KNP Logistics Group to process personal data, but it must be explicitly given. For sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by contacting either of the GDPR owners listed above informing them of your request to withdraw your consent in writing.

3.3 Disclosure

Knights of Old Group will pass on your personal data to third parties only to enable them to perform the service that you have contracted them to perform, for example we will provide delivery addresses to third party delivery companies in order to deliver your consignment. On occasion when ordering delivery services in non EU countries we will share your details with non EU delivery partners, please see below list of these partners and access to their existing data protection safeguards. For the avoidance of doubt no personal details will be shared with any third party companies for the use of direct marketing or sales.

Third country (non-EU)/international organisation Safeguards in place to protect your personal data Retrieve a copy of the safeguards in place here:
Organisational name and geographical location
Export Import Services Inc – New York & Chicago
Skyway Cargo – Taiwan
City Cargo – Hong Kong
Sifco International – Dubai
Navia Logistics – Melbourne
Massida Group – Djibouti
Matisa – Mozambique
High Seas Forwarding Services – Tripoli
Axxess International – Montreal
Carotrans – Miami
Charterlink Worldwide – Ningbo, Shanghai, Shenzhen (Offices across China)
Hellmann Logistics – Buenos Aires
Barsan Logistics – Istanbul
Coot Freight Services – Moscow
Zeus Air & Sea Services – Calcutta, Mundra, Mumbai (Across India

3.4 Retention period

KNP Logistics Group will process and store personal data for only as long as necessary for the purposes set out in this policy after which it will be destroyed in a secure manner. KNP Logistics Group may retain and use your information to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax / revenue laws), resolve disputes, and enforce our agreements. For a copy of our retention procedure please click here.

3.5 Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review: in the event that Knights of Old Group refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data, should you wish to enforce one of the above rights please contact one of the GDPR owners as described above.

3.6 Complaints

In the event that you wish to make a complaint about how your personal data is being processed by KNP Logistics Group (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Officer / GDPR Owner or the supervisory authority.

The details for each of these contacts are:

Supervisory authority contact details GDPR Owner contact details
Contact Name: Information Commissioners Office Nick Bithell
Address line 1: KNP Logistics Group
Address line 2: Kettering Parkway
Address line 3: Kettering
Address line 4: Northamptonshire
Address line 5: NN15 6XU
Telephone: 0303 123 1113 01536 533 533

3.7 Privacy statement

Read more about how and why we use your data below.

4. Online privacy statement

Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information
This privacy notice tells you how we, Knights of Old Group, will collect and use your personal data to provide a service to you or to provide you with information about our products and services or to respond to any comments or questions that you may have concerning Knights of Old Group.

Why does KNP Logistics Group need to collect and store personal data?
In order for us to provide you with transport and warehouse services we need to collect personal data for the provision of these services and in ordert to keep you updated on any future service or product offerings, In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes KNP Logistics Group would contact you for additional consent.

Will KNP Logistics Group share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to KNP Logistics Group in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the transport or warehouse services that they provide for you on our behalf.When they no longer need your data to fulfil this service, they will dispose of the details in line with KNP Logistics Group’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will KNP Logistics Group use the personal data it collects about me?
Knights of Old Group will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. KNP Logistics Group is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Knights of Old Group contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?
KNP Logistics Group at your request, can confirm what information we hold about you and how it is processed. If KNP Logistics Group does hold personal data about you, you can request the following information:

Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of Knights of Old Group or a third party, information about those interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
How long the data will be stored.
Details of your rights to correct, erase, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority.
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?
KNP Logistics Group accepts the following forms of ID when information on your personal data is requested: Passport, Birth Certificate, Driving License.

Contact details of the Data Protection Officer / GDPR Owner:

Data Protection Officer / GDPR Owner contact details

Nick Bithell
KNP Logistics Group
Kettering Parkway
NN15 6XU
Telephone: 01536 533 533

Document Owner and Approval
The Data Protection Officer / GDPR Owner is the owner of this document and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.