
Introduction to coaching
Working smarter for busy people
UNLOCKING POTENTIAL
• You know your people are more capable than they seem at times
• You find yourself doing things yourself because it just seems easier
• Somehow telling people what to do and how to do it isn’t delivering the result you need
MODULE CONTENT
• What coaching is
• Its benefits and why it works
• When to use it and how it can be more effective than traditional management approaches
• The development of key coaching and communication skills
• How to reduce staff dependence on management through coaching whilst maintaining quality and standards
• How to increase ownership and responsibility using simple coaching tools and techniques
MODULE LEARNING OUTCOMES: the learner will be better able to
• Develop a management style that inspires ownership and personal responsibility
• Delegate with greater confidence and more effective outcomes
• Improve staff engagement and commitment
• Release and realise greater staff potential and motivation
• Improve communication
• Improve your leadership capability
COURSE SUITABILITY
Any of the following who want to inspire, enable and maximize staff performance
• Supervisors 2+ years experience
• Middle Managers
• Senior Managers
COURSE SUITABILITY
Busy Managers who want and need to be more pro-active and productive
COURSE DURATION
1 Day 10am – 4pm
MAXIMUM COURSE PLACES
12 places per course – co-delivered – 6:1 ratio
Contact: If you need to discuss leadership training please call 01536 533 696 and ask to speak with Michelle, or email: info@merlinsupplychain.com
Introduction to coaching
Disciplinary and grievance situations
Personal productivity
Staff retention
TUPE Transfers